Refund Policy

At EagleEye Digital, we strive to provide our clients the best digital marketing services. Your satisfaction is our top priority, and we are committed to ensuring you are happy with our services. If you are unsatisfied with your purchase, we are here to help.

1. Refund Eligibility

We offer refunds under the following conditions:

• The service purchased is not as described or as promised in the service agreement.
• You have not received any measurable benefit from our services within a reasonable time frame.
• A refund request is made within 30 days of the purchase date.

2. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Customized marketing campaigns that have already been executed.
• Paid advertising spends (e.g., Google Ads, Facebook Ads) once the budget has been committed.
• Design and development services once the work has commenced and deliverables have been provided.

3.How to Request a Refund 

Contact Us: Email mohit@eagleeyedigital.io or call +91 72229 70625 with your order details, purchase date, and reason for the refund.

Review Process: We will review your request and might ask for more information.

Decision: We will notify you of the refund status within 7-10 business days.

4. Refund Process

If your refund is approved, we will start the process of returning the money to your original payment method. The time it takes to appear in your account depends on your payment provider.

5. Partial Refunds

Sometimes, we give a partial refund for partly completed services, decided case by case.